Replacement Policy

Doesn’t work for you? Want to replace it? No Problem!

We’re so confident you’ll love your Dulcet product that we offer a 15 Days Hassle FREE Replacement Policy.

To process your replacement, please inform us on WhatsApp at 8882-630-630.

After validating your replacement, we’ll inform you back and get your product picked up.

Please give us the products back in their original packaging including the box, bill, products & anything else you received within the Pack.

How long will it take to get the New Product?

After receiving your product, we generally dispatch a new product within 48 hours.

In which cases will you get the replacement?

We’ll provide the replacement in the following cases : 

• When you receive a wrong product 

• When you receive a damaged product 

• When the product has some manufacturing defect, etc.

Cancellation Policy

Ordered the wrong Product or Just Want to Cancel your Order? No Problem!

In order to Cancel your order or request any changes. You are requested to place the Cancellation Request by informing us on Whatsapp at 8882-630-630 before 12:00 pm.

In order to get your order delivered as soon as possible, We try to get all the Order Dispatched Everyday by 12:00 pm & We can only Cancel your order if it has not been dispatched.