What are the shipping options?

All orders placed on DULCET are shipped through our various courier partners such as Blue Dart, Delhivery, FedEx, etc.

How can I track my order?

Yes, you can easily track the status of your order by clicking on this link : & entering your order id that you have received through email & sms on your phone after placing the order with us.

Who's your delivery partner?

At Dulcet we have tie-up with various delivery partners like Bluedart, Fedex, Delhivery, Ecomexpress, Ekart, ShadowFax, Gati, Xpressbees, DotZot & so on to make sure that we can deliver your order in the quickest time possible by choosing the fastest delivery partner to your location.


What are the payment methods?

We support the following payment methods at Dulcet:

  • Debit Card
  • Credit Card
  • Net Banking
  • E-wallets
  • UPI Apps
  • Cash on Delivery (under Rs.10,000)


How to register product's warranty?

You can easily register your product’s warranty by clicking here.

How to claim product's warranty?

To claim your product’s warranty, please inform us on WhatsApp at 8882-630-630 by clicking here.


How can I replace my order?

To process your replacement, please inform us on WhatsApp at 8882-630-630 by clicking here.

What is your replacement and cancellation policy?

For detailed information related to return, exchange or cancellation of your order, please go through with our replacement and cancellation policy page. Click to visit


Is there any discount coupon available right now?

Yes! You can enjoy 10% discount on any product using coupon code : NEW10.

Also, there is an extra 5% Discount upto ₹100 on Online Payments Made from Debit Card, Credit Card, Net Banking, E-wallets & UPI App via PayUmoney.

Do you accept wholesale discount?

Yes! We do accept the wholesale discount. To get a quote, feel free to contact us directly by clicking here.

Still have a question?

Please contact us for more information.

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